Returns & Exchanges

At Material Goods, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused items in their original packaging. We are committed to ensuring your space feels exactly how you envisioned it through a seamless and transparent exchange process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided via email and securely affix it to the outside of your parcel.

  • 4.
    Receive Your Refund

    Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.