Returns & Exchanges
At Material Goods, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused items in their original packaging. We are committed to ensuring your space feels exactly how you envisioned it through a seamless and transparent exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your parcel.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
